Logo
Select Quick Pages:
Home
About
Contact Us
Disclaimer
Privacy policies
Terms and conditions

In which year banking Ombudsman scheme introduced by RBI?

  • In year 1995 banking Ombudsman scheme introduced by RBI.
  • The scheme aims to resolve customer complaints against banks relating to various services rendered by them.
  • Under the scheme, the RBI appoints banking ombudsmen in various centers across India, who are responsible for receiving and resolving complaints from customers against banks.
  • The ombudsman investigates the complaint and facilitates a settlement between the customer and the bank.
  • The ombudsman can also award compensation to the customer for any loss suffered as a result of the bank's actions.